Effective Date: 1st March 2025

Sereti Wilderness Safaris (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Postal address
• Payment information (processed securely via third-party payment providers)

Non-Personal Information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Cookies and tracking technologies

2. How We Use Your Information

We use the collected information to:

• Process bookings and payments
• Respond to inquiries and provide customer support
• Improve our website and services
• Send promotional materials (if you have opted in)
• Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party partners who assist in processing bookings, payments, and customer support.
• Legal Compliance: Authorities when required by law.
• Business Transfers: In case of a merger, sale, or business acquisition.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no data transmission over the internet can be guaranteed as 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions or concerns about this Privacy Policy, contact us at:

Sereti Wilderness Safaris

10819, Arusha, Tanzania

Email: [email protected]: +255 784 266 064 / +255 787 004 072